Certificate IV in Business BSB40215

52 weeks including holidays

Name of Training Package: Training.gov.au Code of Training Package: Name of Qualification: Training.gov.au Code of Qualification: CRICOS Course Code:
Business Services BSB15 Certificate IV in Business BSB40215 086910F

Purpose of the Course:

The purpose of this course is to allow learners to develop the required skills and knowledge to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a range of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Entry Requirements:

Entry requirements for this course are outlined below:

Domestic Students

  • Students must be over 18 years of age
  • Students must have a completed Year 10 or the interstate equivalent
  • Intermediate level computer skills and English proficiency

International Students

  • Students must be over 18 years of age
  • Students must have completed an overseas equivalent of Year 12
  • Intermediate level computer skills and English proficiency
  • Students must have either an IELTS score of 5.5 or above or a TOEFL score of 550 or above depending upon country or region and must provide documentation to that effect.

It is recommended that students have completed a 086825C Certificate III in Business or similar qualification prior to enrolment in this qualification.

Training Pathways:

This qualification may provide a pathway to:

Diploma Advanced Diploma
BSB50415 Diploma of Business Administration BSB60215 Advanced Diploma of Business

Employment Pathways:

Participants who complete this qualification may be able to gain positions in a wide variety of industries and business sectors as:

  • Project Officer
  • Administrator
  • Supervisor
  • Team-leader
  • Front-desk Manager

Course Objectives and Outcomes:

On successful completion of this qualification participants will be able to:

  • Produce complex spreadsheets and business documents
  • Coordinate and maintain business resources and technology
  • Address customer needs and implement customer service strategies
  • Implement and monitor WHS in the workplace

Nominal Duration:

800 hours of tuition (52 weeks consisting of 40 weeks tuition and 12 weeks holidays). Students are required to attend 20 hour per week tuition. This qualification is not offered part time.

Delivery Locations:

  • Level 4, 136 Chalmers Street Surry Hills


Tuition Fee: $6,000
Material Fees: $200
Enrolment Fees: $150
Total course Fees: $6,350

Note: Some fees are non-refundable. See the enrolment form for fee refund policy details of refund arrangements and conditions and please check out website or contact the college prior to enrolment to ensure fees are correct.

Delivery Strategy:

This program is delivered totally within an institution-based environment. This mode of delivery will combine theory-based material and practical sessions involving small discussion groups, individual and team activities and practical projects.

Throughout the entire training program participants will be provided with training and resource materials that contains various worksheets, handouts, additional reading materials (where required) and the assessment tasks.

These materials will be sourced from a variety of commercial providers and will also be developed in-house if no commercial materials are available.

Assessment Strategy:

Evidence is the term used to describe the information used to gain competency in each section of the course. It can be gathered in a variety of ways and the Trainer/Assessor will use a combination of these methods throughout and at the conclusion of the learning program.

In some situations the trainer/assessor will have a number of different types of assessment activities to choose from and will be required to conduct a minimum of three assessments to judge competency in certain units. Due to the nature of some units the number of assessments required will vary and the trainer/assessor will inform the students of the number being undertaken.

Assessments are conducted at various points throughout a unit. It is at the discretion of the trainer/assessor as to when these occur. This decision is based upon when an agreement is reach between both the trainer/assessor and the individual student.

Assessment for this qualification will consist of a combination of methods which may include:

  • Practical tasks/role play
  • Projects and assignments
  • Short answer written auestions
  • Case studies/scenarios
  • Presentations

Assessment Outcome:

Students will be marked either Competent (C) or Not Competent (NC) for each unit of competency.


This program has been designed to provide the best outcome for those seeking this qualification and to enable them to work in a variety of business environments.

The program and its learning and assessment materials maybe subject to customisation to suit the needs of individual clients where these needs have been identified. This customisation will occur on a case by case basis and will be conducted in consultation with the relevant individual.

Recognition of Prior Learning:

Have you worked or studied in this field before? RPL allows you the opportunity to be recognised for skills, experience and study that you may have already attained. To gain RPL you will need to contact the college for our RPL kit which will guide you through the process of presenting your evidence to us. RPL will only be granted before the start of the course, or within the first two weeks of starting of the course.

RPL can be applied for by overseas students with the following conditions: You are still required to attend full-time study

The duration of the course is reduced affecting your Confirmation of Enrolment with DIBP (Department of Immigration and Border Protection)

There is a fee for the RPL service which is detailed in the RPL kit

Credit Transfer:

You may be eligible for credit transfer if you have previously undertaken training through another RTO. Credit transfer may be granted for one or more units of a full qualification level. A number of factors need to be considered:

  • How current the qualifications is
  • Mapping to the current training
  • If the training was undertaken with another RTO

If you think you may be eligible for a credit transfer you will need to provide the following information at time of your enrolment:

A certified copy of the original statement of attainment and/or certificate

Qualification Awarded:

At the successful completion of this course the participant will receive a 086910F Certificate IV in Business. Those students who do not complete this course or who are deemed not yet competent in any units will still receive a Statement of Attainment for those units they have completed.

Course Structure:

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBCUS401 Coordinate implementation of customer service straregies
BSBINN301 Promote innovation in a team environment
BSBADM409 Coordinate business resources
BSBITS401 Maintain business technology
BSBITU203 Communicate electronically
BSBADM405 Organse meetings
BSBMKG413 Promote products and services

I’m interested. How do I get started?

It’s easy! We have a simple five step enrolment process. You can get started by calling one of our friendly Student Advisors on +61 2 9319 3777